“Work about work” refers to the activities you do to organize and coordinate your work, but that do not directly contribute to your main task. These include tasks such as communicating about work, searching for information, switching between different programs, dealing with changing priorities, and figuring out the status of ongoing projects. While these activities are necessary to move projects forward, they can be time-consuming and distract from truly productive work.
The concept of “work about work” is well-researched, including in Asana’s Anatomy of Work Index, which surveyed over 10,000 knowledge workers worldwide. This research shows that these additional tasks take up a lot of time, leaving less time for important work that directly contributes to the organization’s goals. This can be frustrating for employees, as they feel they cannot use their time effectively and that their productivity is hindered by these ancillary tasks.
To reduce the impact of “work about work,” organizations can simplify their workflows and use technologies that require less communication and information searching. Spending less time on “work about work” can not only increase productivity but also enhance job satisfaction and employee well-being.
