Videoconferences require participants to focus their attention on a small part of the screen. This limits their thinking processes, which can lead to less creativity and fewer new ideas. Research shows that videoconferences make it harder to come up with new ideas because people have to concentrate on the screen, which narrows their thinking ability.
The body’s response to the visual field plays a role in this. When people are relaxed, their pupils become smaller so they can see everything around them. But in stressful or exciting situations, the pupils become larger and they see less of their surroundings. This works both ways: when you are relaxed, your attention broadens, and with a wide attention, you become more relaxed.
The increased cognitive load during videoconferences, as shown by the increase in pupil size, makes it harder to think outside the box. The need to constantly stay focused on the screen and its interactions means that the brain has less room to wander and make new, creative connections. All of this leads to a reduction in divergent thinking, which is essential for innovation and problem-solving.