Video editing problems continued

After all problems I encountered last week, I laid my little video project to rest for a while. Until yesterday; when I felt the itch of an unfinished project. In the mean time I found on the internet how to get around the rendering problem: I simply created another project that contained the problematic scene plus some footage before and after, rendered it to an AVI file, and included this file in my project. A few hours of rendering later I had my DVD!
Happily I inserted the precious disk into our DVD player to admire the result. But… all sound editing –sound levels and background music– I had done in the project had disappeared and in some scenes the sound was out of sync. Once again I was very dissapointed! 😦
I got back on the internet, and search the Pinnacle support forums. There was a huge thread about this problem, which lead me to the FAQ. I have to update my software to version 9.0.8 to fix this problem. On the download page I found a huge patch –46 Mb– to update to version 9.1.2. What bothered me most is that this fix is from June, while I purchased the software in September. They simply sold me a defect product, while they had already solved these problems!
I am downloading the patch now, and this afternoon I will buy a DVD+RW disk to try to burn my project again.

2 thoughts on “Video editing problems continued”

  1. Blimey i dont beleive it i have just experienced exactly the same problem and have wasted around 30 hours virtually ready to throw the pc out the window trying to get the software to work.Same problem background sound shows on editing then vanishes when burned to disc also video and audio phasing in and out of sync.I would love to meet the person responsible for this ridiculous glitch.Words would be had!!!!!!!!!!!!!!!!

  2. Video editing problems solved

    One month after buying the Pinnacle Studio software, I have finished my first DVD project. The update to version 9.1.2 solved my problems. Now that the work is done, is is time to complain to Pinnacle, since they sold me a broken product while they alr…

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