Posts in "Quotes"

An interesting metric to evaluate email campaigns: Risk

We measure email risk, in its most basic iteration, by dividing the number of unsubscribes by the number of clicks for each individual email campaign.

Total Number of Opt-Outs / Unique Clicks = Risk

This is the most basic and broadly applicable version of this metric but, in a few moments, we’ll discuss ways you can tailor it to fit your specific program.

Some interesting insights into the consequences of the jump to “remote work” in many organizations:

With over 40 percent of the global workforce considering leaving their employer this year, a thoughtful approach to hybrid work will be critical for attracting and retaining diverse talent. To help organizations through the transition, the 2021 Work Trend Index outlines findings from a study of more than 30,000 people in 31 countries and an analysis of trillions of productivity and labor signals across Microsoft 365 and LinkedIn. It also includes perspectives from experts who have spent decades studying collaboration, social capital, and space design at work for decades.

The best way to deal with information overload is to embrace it.

Think of Information as Food.

Imagine you’re at a 5 Star buffet, with loads of options. It’s stressful if you think you have to consume it all. But it’s liberating if you know what you want to eat so that you can find the right balance of taste and nutrients to create your meal.

Llevo muchos años explicando que, antes de comunicarte, siempre debes parar un momento para seleccionar el mejor canal de comunicación para este mensaje. Y Zoom, correo electrónico o WhatsApp rara vez son el canal óptimo.

A medida que este tipo de elementos culturales se van normalizando, sigue persistiendo una tendencia al exceso de uso de la videoconferencia para cuestiones que, seguramente, podrían solucionarse de manera mucho más sencilla y directa con una simple llamada de teléfono. De hecho, un estudio llevado a cabo en Carnegie Mellon viene a certificar que las videoconferencias generan una falta de sincronía y una disminución de la inteligencia colectiva frente a otros medios de comunicación más sencillos como el teléfono.